On the Tracking page, you will see a chat showing engagement and a table with detailed tracking information.
The chart will show click tracking engagement for the past year on a monthly interval.
You can also export this chart via the top right hand 3 bar icon on the chart. Exports can be SVG, PNG, and CSV.
The detail table under the chat shows each and every click. This data is all time and not limited to the current year, and each row has a date and time to help search and refine.
This table will show the Country, Region, City, Device, and Created date.
When a customer clicks the WhatsApp button on your storefront, we capture this click and log it in our system. We capture the following information on the customer. Country, Region, City, Device, and Timezone. This helps us show you where the most clicks are coming from, and how well the app is engaging with your customers. In coming months, we plan to offer more in-depth reports and details for this information.
